Le Pouf Decorating Party Favor Wedding Favor Gift Machine
Please remit payment within four days of auction end. If you do not pay within the four-day timeframe, we will open an Unpaid Item Request. Please don't take this personally - sometimes people are away from their computer or forget they have won an auction, and this serves as a polite reminder to pay. If you have special circumstances, please don't hesitate to contact us to let us know so we can work it out.
We ship using UPS Ground or the US Postal Service, depending on what is best for a particular auction. If you prefer a particular service or need something faster, just send us a message and we'll be happy to accommodate you if we can. We do ship to Alaska, Hawaii, Puerto Rico, and other US locations, but only via USPS (the post office). UPS does ship to these locations but they usually add high broker fees to the base shipping cost, resulting in very high shipping. If you see something you want to bid on, please contact us so we can calculate shipping to your location. Priority Mail is faster but more expensive (especially if the item is large) and parcel post is comparable to basic UPS rates but can be much slower. We do ship internationally via the post office for many items. International buyers are responsible for any customs fees, taxes, etc., that your country charges. I do put the correct final auction price on the customs forms. If you are outside the US and the auction states United States only, please inbox me. Often I do that with large bulky objects because they are too big to ship overseas, but I will be happy to check because different countries allow different sizes.
I could put a lot of official legalese here but I'm not going to. Basically, we want you to have a good transaction that leaves you with a warm fuzzy feeling. Know what you are buying and if you have an issue with anything, just let us know and we will work to resolve it so that warm fuzzy feeling never goes away.
We are a small, two-person operation. We shop, we find, we buy, we clean, we list, we sell, we box, we ship, we do it all over again. Most of what we sell comes from auctions, estate sales, flea markets, thrift stores, yard sales, and occasional forays into our kids' rooms (just kidding kids!). Our home is smoke-free but we do have cats who rarely come into our office, which is separate from the rest of the house. We cannot determine if what we buy comes from pet-free or smoke-free homes.
If you have any questions or concerns, please feel free to contact us. No, really, we mean it. Even if you just want to know what the weather in Virginia is like today.